Veloxa Transport & Logistics Pvt. Ltd. - Frequently Asked Questions (FAQ)
Welcome to Veloxa Transport & Logistics Pvt. Ltd.! We understand you may have questions about our services. Below are answers to some frequently asked questions. If your question is not addressed here, please don't hesitate to contact us directly.
Veloxa Transport & Logistics Pvt. Ltd. offers a comprehensive range of services including:
- Full Truckload (FTL) Transportation Dedicated truckload services for shipments that require the entire capacity of a trailer.
- Less-Than-Truckload (LTL) Transportation Cost-effective shipping solutions for smaller shipments that don't require a full truckload.
- Warehousing & DistributionSecure warehousing facilities and efficient distribution networks to manage your inventory and ensure timely deliveries.
- Supply Chain Management Integrated supply chain solutions, including planning, execution, and optimization to streamline your operations.
- Specialized Transportation Handling of oversized, hazardous, or temperature-controlled goods with specialized equipment and expertise.
Obtaining a quote is easy! You can request a quote through several channels:
- Website Visit our website (www.veloxa.com - This is a placeholder, replace with actual website) and fill out the "Get a Quote" form, providing details such as origin, destination, dimensions, weight, and any special requirements.
- Phone Call our dedicated customer service team at +91-9446263037 - This is a placeholder, replace with actual number during business hours.
- Email Send your shipping requirements to veloxaindia@gmail.com - This is a placeholder, replace with actual email and our team will promptly respond with a personalized quote.
Tracking your shipment is simple and convenient. Once your shipment is dispatched, you will receive a unique tracking number. You can track your shipment using this number through:
- Online Tracking PortalVisit our website (www.veloxa.com - This is a placeholder, replace with actual website) and enter your tracking number in the "Track Your Shipment" section.
- Customer ServiceContact our customer service team at +91-9446263037 - This is a placeholder, replace with actual number, who can provide you with real-time updates on your shipment's location..
Veloxa offers comprehensive insurance coverage options to protect your shipments against loss or damage. We provide:
- Basic Liability CoverageIncluded with every shipment, covering liability as per our standard terms and conditions.
- Extended CoverageAdditional insurance options are available for purchase, providing higher levels of coverage based on the declared value of your goods.
- Customized InsuranceWe can tailor insurance solutions to meet the specific needs of your shipment, particularly for high-value or specialized items
Please contact our sales team for details on available insurance options and associated premiums.
Our standard payment terms are typically net 30 days from the date of invoice, but may vary depending on the specific agreement. We accept various payment methods, including:
- Bank TransfersWe accept direct bank transfers to our designated account
- ChequesWe accept cheques payable to Veloxa Transport & Logistics Pvt. Ltd.
- Online Payment GatewaysWe may offer secure online payment options for convenient and quick payments.
Please refer to your invoice or contact our accounting department for specific payment instructions.